Got questions?
You're not alone! These questions were taken (in some cases verbatim) from inquiries we've received through emails and on WhatsApp. If you think of another question that might belong on this page, please email communications@keypta.org.
General questions
Where can I find Escuela Key hours and phone numbers?
Click here: https://key.apsva.us/key-school-hours-and-phone-numbers/
How can I contact my child's teacher(s)?
You can send them an email; the staff directory is located here: https://key.apsva.us/staff-directory/ .
Back to School, SY 2022-2023
(Español a continuación)
WHAT do we BRING on the First Day of School?
School Supplies (if you didn’t have an edukit sent to the school)
If you have supplies to bring in, please bring them in the unopened boxes, or otherwise all together. If your child cannot carry all of them on the first day, it's okay to bring some in each day over the week.
Please do not individually label items since some will go into classroom supplies.
If bringing supplies over more than the first day, on the FIRST day kids should bring the pencil case with writing implements. It is okay to label the pencil case since this will not be shared with any other student.
To purchase supplies yourself, please see school supply lists HERE. The lists for each grade are at the bottom of the page.
Refillable water bottle (the school has water filling stations)
What do I label? We recommend that you label anything your child brings from home! School Supplies should not be individually labelled since some will go into classroom supplies, and Anything sent to the school (like Edukits) will be handled by teachers.
HOW WILL ARRIVAL and DISMISSAL work?
Please see arrival and dismissal information here. Note the change from last year's walker dropoff/pickup location.
Dismissal is at 3:50PM.
Please fill out the sticker you received in your class assignment letter/packet. This is most important for knowing how your child will be getting home. If you didn’t receive a sticker, you can see what information is on the sticker, or print one yourself to tape or pin to your student's shirt or backpack. CLICK HERE TO SEE/PRINT THE STICKER
Also, please speak to your child about how they are getting home. It helps if they know! (and it matches the sticker)
Our new bike racks have been installed recently. Students riding bikes are encouraged to park along the fence by the Kiss and Ride zone or come in with their bikes and park in front of door A1.
These maps illustrate the kiss and ride traffic flow. Also see a video HERE.
What are the COVID-19 protocols?
APS is offering free asymptomatic and symptomatic COVID-19 testing for students. Parents/Guardians must opt-in to participate: Please find more information here.
Will APS provide free lunches this year?
No, lunch and breakfast will be for purchase again this Fall.
More info, and links to apply for free and reduced meals, CLICK HERE
Children will need to know their PIN (student ID) for school lunch. Their Student ID is in ParentVUE. Here is a pinpad for practice.
Prices can be viewed HERE.
To manage funds for your child's school meals, use MySchoolBucks. More info HERE.
Menus can be viewed HERE.
When will Extended Day be available?
Extended Day will be open on 08/29 at 7:00 am for parents registered for the Before School Program and directly after school for those registered for After-school Extended Day. The exception is Pre-K students will start on Tuesday, their first day of school.
Other information you may need:
Parents are to drop off and pick up students from door- D12 (closest to the McDonalds).
Snacks will be served daily and outside as weather permits. We have peanut free snacks and individual packaged foods will be used as much as possible.
We are encouraging students to bring water bottles. Extended staff will help with refills from the water station.
Any other questions can be directed to key.extendedday@apsva.us.
How do I find BUS INFORMATION?
Login to ParentVUE, look in the Student Info tab in the Pick-Up Information and Drop-off Information sections. Letters and emails will also be sent to you with this information, just before school begins. If you have questions you can email transportation@apsva.us (More contact info HERE)
I'm not sure I'm getting emails, how do I sign up for information?
To learn about communication channels from the PTA, please visit https://www.keypta.org/your-pta/communication
To sign up for messages from APS School Talk (like inclement weather notifications), please visit: https://www.apsva.us/schooltalk/
School communications will go to the contact info that is provided when a student is registered. You can update this information in ParentVUE or contact the front office of the school. School contact info is HERE.
To access ParentVUE, visit the APS Family Access Center website at https://www.apsva.us/family-access-center/.
APS has provided SY2022-2023 Welcome information HERE.
These FAQs are from your PTA; Please let us know if you have a recommended addition by emailing communications@keypta.org!
AE 2022-2023 Preguntas frecuentes sobre el regreso a clases
¿QUÉ TRAEMOS el primer día de clases?
Útiles escolares (si no envió un kit educativo a la escuela)
Si tiene útiles escolares para traer, traiganlos en las cajas sin abrir o, de lo contrario, todos juntos. Si su hijo no puede cargarlos todos el primer día, está bien que los vayan trayendo por partes durante la semana.
Por favor, no pongan su nombre a los artículos individualmente, ya que algunos se usarán como útiles escolares para la clase.
Si trae los útiles escolares poco por poco durante la primera semana, le pedimos que el PRIMER día los niños deben traer la caja de lápices con implementos de escritura. Está bien poner su nombre en la caja de lápices ya que no se compartirá con ningún otro estudiante.
Para comprar útilesp por su parte, consulte las listas de útiles escolares AQUÍ. Las listas para cada grado están en la parte inferior de la página.
Botella de agua rellenable (la escuela tiene estaciones para llenar las botellas de agua)
¿A que debo poner nombre? ¡Le recomendamos que marque todo lo que su hijo traiga de casa! Los útiles escolares no deben tener nombre individualmente, ya que algunos irán a los útiles escolares, y todo lo que se envíe a la escuela (como Edukits) será manejado por los maestros.
¿CÓMO FUNCIONARÁ LA LLEGADA y SALIDA?
Consulte la información de llegada y salida aquí. Tenga en cuenta el cambio con respecto a la ubicación para dejar/recoger a los caminantes del año pasado.
La salida es a las 15:50.
Complete la calcomanía que recibió en su carta/paquete de asignación de clase. Esto es muy importante para saber cómo llegará su hijo a casa. Si no recibió una calcomanía, puede ver qué información hay en la calcomanía o imprimir una usted mismo para pegarla con cinta adhesiva o con un alfiler en la camisa o mochila de su estudiante. PRECIONA AQUÍ PARA VER/IMPRIMIR LA PEGATINA
Además, hable con su hijo sobre cómo va a llegar a casa. ¡Ayuda si lo saben! (y coincide con la calcomanía)
Nuestros nuevos portabicicletas han sido instalados recientemente. Se pide a los estudiantes que andan en bicicleta a estacionarse a lo largo de la cerca junto a la zona Kiss and Ride o entrar con sus bicicletas y estacionarse frente a la puerta A1.
Estos mapas ilustran el movimiento de tráfico de kiss and ride. También vea un video AQUÍ.
¿Cuáles son los protocolos COVID-19?
APS ofrece pruebas de COVID-19 asintomáticas y sintomáticas gratuitas para estudiantes. Los padres/tutores deben optar por participar: Encuentre más información aquí.
Día Extendido
¿Cuándo estará disponible el día extendido?
El día extendido estará abierto el 29/08 a las 7:00 a. m. para los padres registrados en el programa antes de la escuela y directamente después de la escuela para aquellos registrados en el día extendido después de la escuela. La excepción es que los estudiantes de Pre-K comenzarán el martes, su primer día de clases.
Otra información que puede necesitar:
Los padres deben dejar y recoger a los estudiantes en la puerta D12 (la más cercana a McDonalds).
Se servirán bocadillos todos los días y afuera, según lo permita el clima. Tenemos bocadillos sin maní y se utilizarán alimentos envasados individualmente tanto como sea posible.
Estamos alentando a los estudiantes a traer botellas de agua. El personal ampliado ayudará con las recargas de la estación de agua.
Cualquier otra pregunta puede dirigirse a key.extendedday@apsva.us.
INFORMACIÓN DEL AUTOBÚS:
Inicie sesión en ParentVUE, busque en la pestaña Información del estudiante en las secciones Información de recogida e Información de entrega.
También se le enviarán cartas y correos electrónicos con esta información, justo antes de que comiencen las clases. Si tiene preguntas, puede enviar un correo electrónico a transportation@apsva.us (Más información de contacto AQUÍ)
¿APS proporcionará almuerzos gratis este año?
No, el almuerzo y el desayuno estarán a la venta nuevamente este otoño.
Más información y enlaces para solicitar comidas gratis o reducidas, HAGA CLIC AQUÍ
Los niños necesitarán saber su PIN (identificación de estudiante) para el almuerzo escolar. Su identificación de estudiante está en ParentVUE. Aquí hay un pinpad para practicar.
Los precios se pueden ver AQUÍ.
Para administrar los fondos para las comidas escolares de su hijo, use MySchoolBucks. Más información AQUÍ.
Los menús se pueden ver AQUÍ.
No estoy seguro de recibir correos electrónicos, ¿Cómo me registro para recibir información?
Para conocer los canales de comunicación de la PTA, visite https://www.keypta.org/your-pta/communication
Para registrarse para recibir mensajes de APS School Talk (como notificaciones de inclemencias del tiempo), visite: https://www.apsva.us/schooltalk/
Las comunicaciones de la escuela irán a la información de contacto que se proporciona cuando se registra un estudiante. Puede actualizar esta información en ParentVUE o comunicarse con la oficina principal de la escuela. La información de contacto de la escuela está AQUÍ.
Para acceder a ParentVUE, visite el sitio web del Centro de Acceso Familiar de APS en https://www.apsva.us/family-access-center/.
APS ha proporcionado información de bienvenida del año escolar 2022-2023 AQUÍ.
Estas preguntas frecuentes son de su PTA; ¡Háganos saber si tiene una adición recomendada enviando un correo electrónico a communications@keypta.org!
Technology questions
Wifi is working but our iPad can't connect, what's wrong?
Some things to check:
Global Protect is the VPN software, check to see if you're connected by clicking on the global protect app. If it doesn't say "Connected", go to the iPad settings and make sure that the VPN is toggled on. More info here: https://www.apsva.us/digital-learning/digital-learning-device-help/global-protect/ and Here: https://www.apsva.us/esonline/ipad-globalprotect-help/
Hub is an application that APS uses to send updates and to find an iPad if it is lost or stolen. Student devices must be signed into Hub to function correctly. More info here: https://www.apsva.us/digital-learning/digital-learning-device-help/hub/
Global Protect
Hub
Where can I go for technical support?
APS has set up a comprehensive technical troubleshooting page on their site. Visit that first to see if you can fix the issue: https://www.apsva.us/school-year-2020-21/technical-support (note these are from SY20-21)
APS has elementary level online learning issue resolution guide here: https://www.apsva.us/esonline/ipad-im-stuck/
Send an email to keytechhelp@apsva.us with technical questions.
Don't be afraid to ask other parents for help via WhatsApp. Not on the WhatsApp chats? Email communications@keypta.org for a list of links to join.
What is MyAccess?
MyAccess is a Single Signon solution implemented to simplify logging on to various technologies for learning. It's essential to accessing content on APS issued ipads. Your student logs on using their studentID and password, which can be found on the back of their APS issued iPads. On APS iPads look for the MyAccess@APS app (the app icon is below, sometimes referred to as RapidIdentity). On non-APS devices, use the following url: https://myaccess.apsva.us.
More info can be found here: https://www.apsva.us/esonline/ipad-myaccess-help/.
Where can I find class assignments? -- Canvas!
Canvas is APS's learning management system and is accessible from APS iPads. This is where teachers will post assignments and activities! The Canvas icon is shown below and is labeled "Student" on the APS iPads (for accessing the student view). Login using the studentID and password, which can be found on the back of each student's APS-issued iPad.
Canvas can sometimes be referred to as "Instructure" and can also be accessed from non-APS issued devices by visiting https://myaccess.apsva.us and selecting Canvas once logged in. More information and instructions area available here: https://www.apsva.us/digital-learning/digital-learning-device-help/canvas/
How do I login to a learning app? -- try Clever!
Clever is a service which allows students to access many apps and accounts through a single portal. You access Clever by first logging on to MyAccess, and then launching Clever. Once in Clever you will see icons to your child's learning apps. Click on the one that corresponds to teacher assignments! Examples might be (but are not limited to) Seesaw, Dreambox, KidsAtoZ, and Lexia.
More information can be found here: https://www.apsva.us/esonline/clever/.
What are the Microsoft Teams login credentials?
You can log in to teams using the [studentID]@apsva.us as the email address... and the password that's on back of the APS iPad under the studentID. Check out this link for more detailed instructions: https://www.apsva.us/ms-student-technology-tutorials/ms-teams-login/ .
I keep seeing references to my child's email address. Do I need to check their email?
Nope! The email address isn't actually a functioning address - it just allows the kids to log on to apps and devices that belong to APS. It also allows them access to their Google Drive.
How do I update the APS iPad's iOS?
Instructions can be found here: https://www.apsva.us/digital-learning/digital-learning-device-help/update_ios/
If your updates keep failing at home, sometimes it works alot faster if you're close to a school (so you can connect to the school's wireless network)! We've had success parked in a school parking lot!